We will use reasonable efforts to ensure the following estimated delivery lead times from the date of your order:
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DELIVERY SERVICE
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PROVIDER
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ESTIMATED DELIVERY LEAD TIME
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CHARGE TO CUSTOMER
|
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STANDARD
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FedEx
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2-3 Business Days*
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$10 Flat Rate
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EXPRESS
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FedEx (Service not available for delivery in all areas of Alaska and Hawaii)
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1-2 Business Days* (subject to stock availability)
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If total merchandise value <$499 = $35 per order
If total merchandise value >$500 = free
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*Saturday and U.S. federal holidays will not be considered as a regular business day with respect to estimated delivery lead time.
Delivery on Saturday may however be proposed as a service to specific zip codes by the Client Relations Center. This service as well as express shipping may incur more specific charges. Please contact the Client Relations Center (info@silkmothjewerly.com) for more specific information.
When estimating package delivery time, please allow time for credit approval, address verification and order processing. Once the order is processed and ready for shipment, we will send you the Confirmation of Order by email.
Silk Moth insures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Silk Moth product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfillment of the sale contract by Silk Moth and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.
